Smarty cam won’t re...
 
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Smarty cam won’t record

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Ben Jacobs
(@cirrusdriver)
Estimable Member
Joined: 3 years ago
Posts: 77
Topic starter  

Well I will be the first to admit I’m not the greatest with technology but I’m stumped. I have a legacy smarty cam with the bullet cam which is interfaced with the AiM MXL Pista. I believe it’s all original equipment. 

Everything turns on and boots up fine but when I push the record button I get a message that says I need to update the firmware. I downloaded the Smarty software to update the firmware but the update no longer works through that. I then called AIM customer service and they said I’d have to update through the SD card but when we looked at the current software they verified it is indeed the most current. They also suspected the SD card was not compatible but couldn’t give me the specifics on what card I needed(which seemed strange). I tried a 16gb, a 32gb, and another 32GB class 10. None of them worked. 

Any help would be great appreciated. Happy to chat or FaceTime if that’s easier.


   
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Ben Jacobs
(@cirrusdriver)
Estimable Member
Joined: 3 years ago
Posts: 77
Topic starter  
9CE16170 E7BB 450C B98F B1A353DD5421

   
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Trailbrake
(@trailbrake)
Trusted Member
Joined: 5 years ago
Posts: 44
 

That's an odd message and makes me think the dash needs an update. The master is normally referring to the dash, but it is odd that it used to work fine. I have seen some older cameras where something gets corrupted in the FW or booter files and it won't work. They have to get sent back Italy, but I'm not sure if there is anything they can do on the older cameras anymore. 

I'd check the FW on the dash and the camera. If both of those are up to date, the camera might be dead. If you need some help, call me on my cell at 603-674-3250. I'm EST time and I'll help walk you through those updates and we can see what to do.


   
CharleyH reacted
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